If your Android phone fails to connect to your Carpuride Android Auto system, you're not alone.

This guide offers 3 practical methods to resolve common connectivity issues and includes an Android Auto compatibility list to help you identify if your phone model is supported.

🛠️ Method 1: Reconnect from Scratch (Clear Previous Pairings)

Often, connection failures are caused by cached Bluetooth or Wi-Fi pairings. A clean reset on both the phone and the Carpuride device usually solves the problem.

✅ On your Android phone:

• Forget all Bluetooth and Wi-Fi connections related to Carpuride

• Go to Settings > Connected Devices > Android Auto > Forget this car

• Restart your phone

✅ On your Carpuride device:

• Delete any paired devices

• Perform a factory reset

• Reboot the Carpuride screen

🔄 Android Auto Reconnection Steps:

1. Turn off the mobile data on your phone

2. Tap A-Auto on the Carpuride screen

3. Enable Bluetooth and Wi-Fi on your phone

4. Go to your phone’s Bluetooth settings → “Pair new device”

5. Select Carpuride(xxxxx) and tap Pair

6. After pairing, enable Mobile Data
   

📌 Tip: Ensure Android Auto permissions are fully granted and your phone supports Wireless Android Auto.

🔄 Method 2: Uninstall And Reinstall Android Auto

Sometimes newer Android versions have compatibility issues with Android Auto. Updating the app version may restore proper functionality.

How to uninstall Android Auto updates:

1. Go to Settings > Apps > All Apps

2. Tap on Android Auto

3. Open App Details and tap Uninstall then tap update
   

4. Restart your phone and try reconnecting

🔧 This is especially useful if your device starts having issues after a recent update.

📱 Method 3: Test with a Different Android Phone

If the above steps don’t resolve the issue, try connecting a different Android phone. If another phone connects successfully, your original device may be incompatible due to OS limitations or hardware issues.

📋 Carpuride Android Auto Compatibility Table (Updated)

Based on user feedback, we've categorized Android phone models according to their compatibility with Carpuride Android Auto functionality:

💡Note: Compatibility can vary even within the same brand depending on firmware version and region.

🧠 Still Need Help?

Please contact our tech support team with the following details:

• Your phone's brand and model

• Android system version

• Carpuride device model (e.g. W702BS) and version

• A description of steps you've already tried

📧 Email: support@carpuride.com

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The Carpuride W702BS is a premium 7-inch waterproof screen that supports Android Auto, Apple CarPlay, and Wonder Wheel control for BMW motorcycles. It also displays real-time bike data such as speed, throttle, and mileage.

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