When using CarPlay or Android Auto, many users may encounter app compatibility issues. To help you better understand and resolve these problems, this article will address some common scenarios and provide solutions and recommendations.

1. How to Add Apps to CarPlay or Android Auto Devices

If you want to use certain apps on CarPlay or Android Auto but find that they cannot be added, first check whether the app supports these platforms. Here are some basic steps to help you properly add apps:

• Step-by-Step Video Guides:
  

How to Add Apps to CarPlay Devices

1. Connecting your iphone to Carpuride CarPlay screen.

2. On your iPhone, go to Settings-General-CarPlay-CarPlay (***)-Customize

3. Select(delete) the APP you want to add(delete) 

How to Add Apps to Android Auto Devices

1. Connecting your Android phone to Carpuride Android Auto.

2. Click on customize app launcher. 

3. Select the app you want to add (or delete) on your Android phone. 

4.Turn off and restart the machine,and the added (deleted) app will successfully display (disappear).

Note：The above method is applicable to both carpuride motorcycle products and automobile products.

If, after following these steps, you are still unable to add (or delete) an app, it may be because the app does not support CarPlay or Android Auto. In this case, it is recommended to verify whether the app is compatible with these platforms.

You can refer to the following official links to confirm the supported apps for CarPlay and Android Auto:

• Apple CarPlay Supported Apps: https://www.apple.com/ios/carplay/

• Android Auto Supported Apps: https://www.android.com/auto/

2. Watching Videos on CarPlay or Android Auto

Due to copyright restrictions, app limitations, and driving safety concerns, CarPlay and Android Auto do not support video playback from streaming apps like Netflix, Hulu, etc. Specifically, these platforms do not allow video streaming from such apps.

• Apps That Can Play Videos:

  • YouTube can be played via screen mirroring. However, note that CarPlay on motorcycle models does not support mirroring, so videos cannot be played through apps.

If you're looking to watch videos in your car, make sure your device supports screen mirroring and use video apps that are compatible.

3. Function Limitations of Apps on CarPlay or Android Auto

Some apps may have full functionality on your phone but only allow partial functionality when used on CarPlay or Android Auto. This is typically due to the app’s agreements or limitations, which may restrict certain features from being used on these platforms.

• Solution: If a specific feature is unavailable on CarPlay or Android Auto, we recommend contacting the app's developer or provider to inquire whether there are any settings or future updates that might enable that functionality.

Conclusion

When using CarPlay and Android Auto, you may encounter app compatibility issues, including problems with adding apps, video playback, and feature limitations. We have provided several basic solutions to help resolve these common issues. If the problem persists, ensure that both your app and device are up-to-date, or contact the app developer for further assistance.

Read More

Carpuride System Boot Screen Setup Guide

Carpuride Motorcycle CarPlay Screen Connection Guide: Common Issues and Solutions

The Ultimate Guide to Fixing Carpuride Screen Flickering Issues

Android Auto Not Working with Carpuride? Try These 3 Proven Fixes!