Core Issues and Solutions

1. Signal Disconnection Issue

Issue Description: Some users experience signal disconnections when using the BMW motorcycle keyless navigation mount with the Carpuride CarPlay system.

Solution:

• For users who have reported the issue: Upgrade the MCU version to v1.18 via OTA (over-the-air update).
• For users who cannot see the MCU version: Use the provided upgrade software and perform a manual update via TF card.

2. TFT-NAV Icon Disappearance Issue

Issue Description: Users who have installed the latest Cradle may experience the TFT-NAV icon disappearing and reconnecting frequently, which can affect the functionality of the Wonder Wheel control.

Solution: Update to the latest decoding software and MCU version (V1.18) via online sync.

Important Notes

• Check Compatibility Before Upgrading: Ensure that your Carpuride CarPlay device model is compatible with the BMW motorcycle Cradle version to avoid issues caused by cross-version upgrades.

• Recommended Upgrade Method: We strongly recommend using OTA online upgrades as this method is simple and stable. If you need to manually upgrade, please follow the official step-by-step instructions carefully.

• If Issues Persist After Upgrading: If compatibility issues remain after the upgrade, please contact official technical support （service@carpuride.com) for tailored troubleshooting and solutions.